Good contracts include descriptions of prep work and repairs; paint specs by brand name, type, color and product number; the number of coats; and a full description of the work, including frequently omitted items such as cabinet interiors and shutters. Minimize delays by specifying that, weather permitting, work will be continuous. Get a payment schedule that minimizes the down payment — the more payment you can withhold until the end, the more leverage you'll have to get the job done well and per your specifications. Insist that contractors provide proof that they carry both general liability and workers' compensation coverage.
Of the two, interior painting projects are easily the better option for do-it-yourselfers. Since it is not subjected to the elements (or the eyes of passersby), there is a lot more leeway. There are several ways to make DIY interior painting more successful and get closer to professional results, including researching your paint choice, proper wall preparation, understanding good taping techniques and purchasing or renting a professional grade paint sprayer. Before you go it alone, get estimates from a few different contractors and compare them to the hours and material expenses of doing it yourself. While eliminating labor costs is bound to bring some financial advantage, when you add up the materials and the free time spent, you may be surprised at just how reasonable some professional quotes can be.
Steve, not only did you come off with an edge regarding the article written for Angie's list but you came awfully close to being slanderous. The article was written if you will have read his bio by a very well established professional painter. The issue regarding the deposit was put in question by a responder. I have read your response in full as you suggested, and companies as large as yours are just as likely to use the tricks of the trade as the small guy as you suggest, if not more so. A large company has less oversight and workers get lazy with the boss not looking over their shoulder. I have had experience in this area, and thought that i was dealing with a very reputable company that had been recommended by a couple friends, my insurance company, and my adjuster who had dealt with the company. I had terrible problems with the company, who do full restorations and like your company paint in all areas. To finalize your statement that Established businesses do not cheat customers is completly false and is a very misleading statement. I am suprised that Angies list allowed you to post such an outragious comment. All you have to do is look in the Civil lawsuits section of the Established businesses that are being sued or are under investigation for fraud and cheating their customers!
James and all of his crew are truly experienced professionals. From beginning to end they were up front, honest, and fair. They did a beautiful and timely job and were knowledgeable about every step of the process. They patched windows and replaced a rotten wooden door without my even having to ask. I never felt the need to look over their shoulder because I was confident in both their skills and aesthetic. Andrew was the head guy assigned to my project and he couldn't have been more lovely to work with ( a bit of a language barrier, but we made it work). I would highly recommend this company and will look no further in the future. These are guys that take pride in their work.
I disagree with your criteria to hire a painter. A prompt returned call is nice but does not indicate the quality or fairness of the painter. As far as a written estimate, that should be more of a qualifier for the bid versus an evaluation criterion. I'm not sure one would have favorable results by hiring a painter on this basis. As far as the bidding process, change orders should ONLY be used if the customer requests additional scope (PMP 101). Angie's list should consider asking reviewers if/how much they were told to pay compared with the estimate. Unfortunately, there are a lot of contractors that are unethical and need to be accountable. House Painting Home Painters Highlands Ranch Colorado Click Here
Painters with bad reputations can avoid the problem of reference checks by giving their customers lists of relatives and friends. The people will say great things, and the customer won’t be the wiser. The best way to avoid this smoke and mirror trick is to ask specific questions about the project. If the reference seems hesitant, doesn’t know the details, or gives sketchy responses, be skeptical.
When the homeowner is at the point of hiring a painter, they generally will have colors selected or at the very least a color in mind. I always ask for the colors before I bid a job. Dark colors, high sheen colors and specialty finishes require more labor, this drives price. If its not a color change or I'm going over a similar color I give the pricing option of one or two coats. The best advise I can give based on 25 years in the business is to put it all in writing,colors, brands of paint preferred, when the work can be done, who moves furniture and how payment will be handled. I never get up front money. BTW you most definitely get what you pay for with paint. Higher quality products results in and better looking job. Don't be a cheapskate when it comes to paint or the painting contractor. House Painting Home Painters Highlands Ranch Colorado Click Here